An employee raises a grievance, or a claim arrives. Their account of what happened covers eighteen months — dates, who […]
Nothing in, nothing out: why your employee has a better record of their case than you do
Category: Employee engagement
“HR” is not one thing: why your managers are not getting the advice you think they are
Ask most Operations Directors who handles the difficult people cases in their part of the business and the answer comes […]
Absence hot spots: why the headline rate hides your real problem
If you run a large, distributed operation and you have just come back from summer leave, there is one number […]
The impossible life of a line manager: why difficult cases stall, and what actually fixes it
Most organisations believe they have a manager capability problem. What they usually have is a process problem that lands on […]
Fake interest in wellbeing: why organisations that know what absence costs them still don’t act
Organisations across every sector we work in have quantified what absence costs them. Many have agreed the figure out loud. […]
Why absence and case management systems aren’t fixing the problem
Tribunal claims are at their highest level in years. Absence is at a 15-year high. Many HR leaders report they […]
Absence Is Not a Wellness Problem. It Is a Management Problem — and the Opportunity Has Never Been Greater.
Every business right now is absorbing a cost shock that is genuinely all-encompassing. National Insurance increases. National Living Wage. SSP […]
WATCH: The ‘NO ABSENCE’ problem
“We don’t have an absence problem.” We hear this a lot — but the facts say otherwise. Absence is at a 15-year high, employment costs are rising, and most organisations are still relying on outdated processes and flawed data. […]
28 Employee Health 2023 – Calendar dates for every HR leader’s diary
When it comes to supporting employee health 2023 is an important year, because employee expectations have risen. Employee health and […]
8 essential HR case management software features every employer needs
When it comes to HR case management software, there are plenty of options for employers to consider. Some are aimed […]
