Ask most Operations Directors who handles the difficult people cases in their part of the business and the answer comes […]
“HR” is not one thing: why your managers are not getting the advice you think they are
Category: Absence management
Absence hot spots: why the headline rate hides your real problem
If you run a large, distributed operation and you have just come back from summer leave, there is one number […]
The impossible life of a line manager: why difficult cases stall, and what actually fixes it
Most organisations believe they have a manager capability problem. What they usually have is a process problem that lands on […]
Fake interest in wellbeing: why organisations that know what absence costs them still don’t act
Organisations across every sector we work in have quantified what absence costs them. Many have agreed the figure out loud. […]
Why HR’s “boring” foundations decide whether anything else it does is credible
A recent LinkedIn discussion among senior HR and OD voices, prompted by a post from Perry Timms on HR operating […]
HR Turkeys Don’t Vote for Christmas
Most HR functions are sitting on an uncomfortable secret: the absence and case management numbers reported to the board are […]
The HR Credibility Gap: Why Managers and Boards Stop Listening
A senior HR leader at a global organisation recently described a habit that says a lot about the state of […]
Why absence and case management systems aren’t fixing the problem
Tribunal claims are at their highest level in years. Absence is at a 15-year high. Many HR leaders report they […]
Why Simple HR Policies Create Complex Cases — And What To Do About It
Flexible working requests. Absence management. Performance reviews. On paper, these are some of the simplest policy areas in HR. So […]
Don’t talk about politics, religion or absence.
Why organisations won’t talk about absence and why that needs to change. There is a curious reluctance in UK boardrooms […]
