Join the next stage of the HR process evolution

We invite you to learn how you can improve your bottom line by transforming your absence process and the role HR plays at our free seminar on the 25th March held at Capital House, 85 King William Street, London. Here you will hear real experiences of how large companies like British Gas have revolutionised the way they manage absence; reduced costs and improved employee engagement by adopting the latest business process as a service. Also hear in-depth insight from business experts on why businesses need to act now to be ready for the Government lead absence intervention and why HR needs to step up and embrace this change before they become seen as expensive administrators.

Take action now and be ahead of the curve, ready for growth and change.

Join other CEO’s and business Directors from Finance, Operations and HR to interact with an expert panel on how your organisation can benefit from the next evolutionary step change in business that can transform your most expensive people process; absence.

A drive for efficiency and cost saving has meant that pensions and payroll administration led the way in business process outsourcing. Now, as the Government plans to launch its free Occupational Health Intervention service and the economy is set for growth, enlightened organisations are looking at how they can transform their 2nd largest people process to add to the bottom line.

Managing absence is not new but now we have the experience of pioneers and forward thinkers like Dr Steve Boorman, Royal Mail, David Frost CBE and Dame Carol Black combined with the latest cloud computing technology and BPaaS Technology. This enables all organisations to benefit from a best practice, most efficient and an engaging absence process.

Now is the time for HR specialists to transform their role; to become true experts in people and place themselves at the heart of the company’s strategic debate. HR and managers must unburden themselves of their former non value administrative responsibilities and use real time, data driven information to focus their efforts where real value can be added.


If you have already outsourced payroll and pensions administration you are perfectly placed to join the next stage of the HR process evolution.

Our Speakers Include;

  • David Frost CBE, Co Author of the Government’s Sickness and Absence Review
  • Dr Steve Boorman CBE MBBS MRCGP FFOM FRCP FRCN, Chief Medical Advisor for Capita PIP
  • Deborah Mussell, Head of HR Process Improvement at British Gas
  • Mark Hammerton, Head of Employment at DWF

David Frost CBE, Co Author of the Government’s Sickness and Absence Review and Director-General of the British Chambers of Commerce from 2003-2011
Dr Steve Boorman CBE MBBS MRCGP FFOM FRCP FRCN. Dr Steve Boorman is an experienced occupational health specialist, and joined Capita as Chief Medical Adviser to the team providing PIP benefits assessments for the DWP He was previously the Medical Director for Abermed (a commercial occupational health provider), after a 20 year career with Royal Mail with roles including Chief Medical Adviser, Health & Safety Director and Corporate Social Responsibility Director. In Royal Mail he was responsible for leading and managing the development of the UK’s largest occupational health contract and leading work documenting the value of occupational health interventions. He has published and presented world- wide on initiatives to manage and improve attendance and developed a series of award winning approaches to occupational health and rehabilitation. He has lectured and taught regularly on sickness absence management.
Deborah Mussell, Head of HR Process Improvements & HR Operations at British Gas. Deborah’s role includes the Identification and implementation of changes to HR processes to improve the business experience.
Mark Hammerton, Partner at DWF. Mark deals with highly sensitive HR matters, such as allegations involving senior individuals or reputational damage to the employer and executive terminations. He has also litigated, on behalf of large public sector clients, mass litigation for equal pay claims. Another expertise of Mark is the status of temporary workers and he has written and lectured widely on the Agency Workers Regulations.

When: 25th March Where: Capital House, 85 King William Street, London EC4N 7BL Time: Workshop 4pm to 5.30pm, Seminar 6pm to 8.30pm (it is possible to attend either or both sessions)

Read delegates comments from our previous seminars here;

Read more about the success of the London seminar here Read more about the success of the Manchester seminar & workshop here.